Privacy Policy

Your privacy matters to us

Last updated: January 2024

1. Introduction

Mok Car Rental ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car rental services.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information (name, email, phone number)
  • Driving license details
  • Payment information
  • Rental preferences and history
  • Communication preferences
  • Device and usage information when you visit our website

3. How We Use Your Information

We use the information we collect to:

  • Process and manage your car rental bookings
  • Communicate with you about your reservations
  • Provide customer support
  • Send promotional communications (with your consent)
  • Improve our services and website
  • Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Insurance companies for rental coverage
  • Legal authorities when required by law
  • Business partners with your consent

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Withdraw consent where applicable

8. Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for individuals under 21 years of age. We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Contact

Car Rental